Most orders ship via UPS Ground within 4-5 business days.
Note: We can’t ship to APO/DPO/FPO addresses at this time.

Act fast! Once an order is placed, we have a very short window to update addresses. Email us immediately at hello@miletomidnight.com with your order number and corrected address. After shipping, you’ll need to work directly with the carrier (UPS/USPS).

You can track your order using the tracking number provided in your mail.

We can’t modify orders after they’re placed, but you’re welcome to place a new order and return the original (just note the $10 return fee).

Email us ASAP at hello@miletomidnight.com with your order number, we’ll try! If it’s too late, you can return the item for a free refund once it arrives.

Most orders ship within 4-5 business days (weekends excluded). You’ll get a tracking email the moment it’s on the move!

Currently, this product is only available in the United States, but we intend to expand if we get the chance.

All major credit/debit cards (Visa, Amex, etc.), plus Shop Pay and PayPal for U.S. customers.

Lost in transit? Contact UPS/USPS first with your tracking number—they’ll investigate. If they confirm it’s gone, email us with the incident number, and we’ll help! 

Stolen after delivery? Unfortunately, we can’t replace stolen packages (like most brands, including Parachute and Brooklinen), but we recommend filing a report with the carrier or local authorities.

We’re so sorry if something didn’t arrive in perfect condition—we’ll make it right! Here’s what to do:

  • Email us within 30 days at hello@miletomidnight.com with
  • Photos of the damage (so we can improve our packaging!)
  • Your order number

No return fee! Unlike standard returns, we’ll cover all costs for replacements/refunds. Our team will review and respond within 24–48 hours.

Click “Unsubscribe” at the bottom of any Mile to Midnight email—no hard feelings!

Plastic mailers: Curbside recyclable (or find a drop-off).

Cardboard boxes: Also recyclable!  If your local recycling program does not accept this type of material, you can find a drop-off location near you by following this link.

High thread count isn’t luxury, it’s a trap. More threads mean thicker, hotter, less breathable sheets. With TENCEL™, you don’t need 1,000 threads to feel premium. Our 300 thread count sheets are naturally silky, cool, and soft, the perfect balance for real comfort.

They’re ready to use straight out of the package (sanitary and soft!), but you can wash them first if you prefer.

Designed in the USA, manufactured with precision strict quality control in China.

Not yet—but we’re listening! If enough customers ask for à la carte sheets, we’ll make it happen. (Psst: Brands like West Elm charge more for separates!)

Free returns within 30 days for a full refund.

Items must be unused and in original packaging.

No restocking fees (unlike some brands!).

Initiate a return online for mail-in through our Contact Us page.

For damaged/defective items, email us directly, we’ll replace or refund free of cost!

We don’t do exchanges yet, but you can return and reorder hassle-free.

Return: Change your mind? Send it back within 30 days.

Warranty: Defective? We’ll replace/refund—no fee!

Timing: Refunds process in 10–14 business days after we receive your free return. We’ll email you once it’s issued, and it’ll hit your original payment method in 3–5 days.