Most orders ship via UPS Ground within 4-5 business days.
Note: We can’t ship to APO/DPO/FPO addresses at this time.
Act fast! Once an order is placed, we have a very short window to update addresses. Email us immediately at hello@miletomidnight.com with your order number and corrected address. After shipping, you’ll need to work directly with the carrier (UPS/USPS).
You can track your order using the tracking number provided in your mail.
We can’t modify orders after they’re placed, but you’re welcome to place a new order and return the original (just note the $10 return fee).
Email us ASAP at hello@miletomidnight.com with your order number, we’ll try! If it’s too late, you can return the item for a refund (minus the $10 fee) once it arrives.
Most orders ship within 4-5 business days (weekends excluded). You’ll get a tracking email the moment it’s on the move!
Yes—these charges vary by country and aren’t covered by us. Check with your local customs office to estimate fees.
All major credit/debit cards (Visa, Amex, etc.), plus Shop Pay and PayPal for U.S. customers.
Lost in transit? Contact UPS/USPS first with your tracking number—they’ll investigate. If they confirm it’s gone, email us with the incident number, and we’ll help!
Stolen after delivery? Unfortunately, we can’t replace stolen packages (like most brands, including Parachute and Brooklinen), but we recommend filing a report with the carrier or local authorities.
We’re so sorry if something didn’t arrive in perfect condition—we’ll make it right! Here’s what to do:
Email us within 30 days at support@miletomidnight.com with:
- Photos of the damage (so we can improve our packaging!)
- Your order number
No return fee! Unlike standard returns, we’ll cover all costs for replacements/refunds. Our team will review and respond within 24–48 hours.
Click “Unsubscribe” at the bottom of any Mile to Midnight email—no hard feelings!
We skip thread count (it’s a marketing myth!) and focus on luxe, long-lasting fabrics instead. To learn more about the thread count myth and the best way to determine the quality of your sheets, read our upcoming blog posts.
They’re ready to use straight out of the package (sanitary and soft!), but you can wash them first if you prefer.
Designed in the USA, manufactured with precision strict quality control in China.
Not yet—but we’re listening! If enough customers ask for à la carte sheets, we’ll make it happen. (Psst: Brands like West Elm charge more for separates!)
30 days to return for a full refund (minus a $10 fee).
Items must be unused and in original packaging.
No restocking fees (unlike some brands!).
Initiate a return online for mail-in through our returns page(fee applies).
For damaged/defective items, email us directly—we’ll replace or refund!
We don’t do exchanges yet, but you can return and reorder hassle-free.
Return: Change your mind? Send it back within 30 days ($10 fee).
Warranty: Defective? We’ll replace/refund—no fee!
Timing: Refunds process in 10–14 business days after we receive your return. We’ll email you once it’s issued, and it’ll hit your original payment method in 3–5 days.
Fee reminder: A $10 return fee applies (deducted from your refund). Note: Some brands charge this and don’t tell you, but we’re upfront about it!